At ind186, your privacy is a fundamental right, not an afterthought. This policy explains precisely what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a Member.
Effective Date: 1 January 2026 | Version 2.4Every data decision at ind186 is guided by these principles. They are not aspirational slogans — they are binding internal standards that govern how our teams handle your information.
ind186 collects only the personal data that is strictly necessary for operating your account, processing transactions, and fulfilling legal obligations. We do not collect data speculatively or in excess of what is required.
ind186 will never sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing networks. Your information belongs to you and is used solely to serve your account and meet regulatory requirements.
All data transmitted between your device and the ind186 Platform is protected by TLS 1.3 encryption. Stored sensitive data — including payment details and identity documents — is encrypted at rest using AES-256.
Access to Member personal data within ind186 is restricted on a strict need-to-know basis. Only authorised personnel whose roles require it — such as KYC compliance officers and finance team members — may access your data.
ind186 retains personal data only for as long as is required to fulfil its stated purpose, or as mandated by applicable law. Account data is retained for a minimum of 5 years following closure for AML compliance. See Section 9 for full retention schedules.
ind186 recognises your right to access, correct, port, and erase your personal data. These rights are not conditional on account status — even former Members may exercise them. Response time: within 30 days of a written request.
The following definitions apply throughout this Privacy Policy.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual — directly or in combination with other data. This includes names, email addresses, KTP numbers, IP addresses, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | ind186 — the entity that determines the purposes and means of processing Member personal data. |
| "Data Processor" | A third party engaged by ind186 to process personal data on ind186's behalf and under ind186's documented instructions (e.g., KYC verification providers, payment processors). |
| "Member" / "You" | Any individual who has registered or is in the process of registering a real-money account on the ind186 Platform. |
| "KTP" | Kartu Tanda Penduduk — the Indonesian National Identity Card, the primary government-issued identity document used for Member verification in Indonesia. |
| "Sensitive Data" | A subset of personal data warranting heightened protection, including financial account details, identity document scans, and any data capable of revealing a person's health or financial status. |
ind186 collects personal data across several categories, depending on the nature of your interaction with the Platform. The table below provides a comprehensive breakdown of the data categories, specific data points, and the operational context in which they are collected.
| Category | Data Points Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP number, passport number (if provided), scanned copies of identity documents submitted for KYC. |
| Contact Data | Email address, Indonesian mobile phone number, residential address (including city — e.g., Jakarta, Surabaya, Bandung, Bali, Medan, Yogyakarta). |
| Financial Data | Bank account name and number for deposit/withdrawal processing (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR. |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session duration, referring URL. |
| Betting & Gaming Data | Wagering history, game selections, bet amounts, winnings and losses, bonus usage, and session activity across all product verticals (sportsbook, live casino, togel (Indonesia's traditional numbers lottery), slots). |
| Communications Data | Records of all communications between you and ind186 support, including live chat transcripts, email correspondence, and complaint records. |
| Preference Data | Account settings, notification preferences, responsible gaming tool configurations (deposit limits, session limits, self-exclusion status). |
ind186 collects personal data through the following channels and mechanisms:
The majority of personal data ind186 holds is information you voluntarily submit during the following interactions:
When you access the ind186 Platform, certain technical data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, device fingerprint, browser configuration, and session activity. See Section 8 for a full explanation of our cookie practices.
ind186 may receive personal data about you from the following third-party sources:
ind186 processes your personal data only for defined, explicit, and legitimate purposes. The table below maps each processing purpose to the data categories involved and the corresponding legal basis (see Section 5 for legal basis definitions).
| Purpose | Data Categories Used |
|---|---|
| Account Creation & Management | Identity Data, Contact Data, Preference Data |
| Identity Verification (KYC) | Identity Data, Financial Data, Contact Data |
| Processing Deposits & Withdrawals | Financial Data, Identity Data, Technical Data |
| Fraud Detection & AML Compliance | Identity Data, Financial Data, Technical Data, Betting & Gaming Data |
| Responsible Gaming Monitoring | Betting & Gaming Data, Preference Data, Financial Data |
| Customer Support | Identity Data, Contact Data, Communications Data, Betting & Gaming Data |
| Personalisation & Product Improvement | Technical Data, Betting & Gaming Data, Preference Data |
| Marketing Communications (where consented) | Contact Data, Preference Data, Betting & Gaming Data |
| Legal & Regulatory Compliance | All categories as required by applicable law or competent authority request |
ind186 relies on the following legal bases to process your personal data. At least one legal basis applies to every processing activity carried out by ind186.
ind186 does not sell your personal data. We share your data only in the circumstances described below, and only with parties who are contractually bound to process it in accordance with ind186's instructions and applicable data protection standards.
ind186 engages trusted third-party service providers to support Platform operations. These providers act as data processors under written contracts that restrict their use of your data to the specific services they provide to ind186. Current categories of data processor include:
ind186 may disclose personal data to competent regulatory bodies, gaming authorities, financial intelligence units, or law enforcement agencies where required to do so by applicable law, valid legal process, or a binding order from a court or authority of competent jurisdiction. ind186 will, where legally permitted, notify affected Members of such disclosures.
In the event that ind186 undergoes a merger, acquisition, restructuring, or sale of all or a material part of its assets, Member personal data may be transferred to the successor entity as part of that transaction. ind186 will notify affected Members via their registered email address prior to any such transfer, and the successor entity will be bound by this Privacy Policy or a policy of equivalent or greater protection.
ind186 operates internationally, and some of your personal data may be processed in countries outside Indonesia by our data processors and hosting infrastructure providers. Where such transfers occur, ind186 ensures that appropriate safeguards are in place to maintain a level of data protection equivalent to applicable international standards, including:
By registering an account on ind186, you acknowledge and consent to the cross-border transfer of your personal data as described in this section, subject to the safeguards outlined above.
ind186 uses cookies and similar tracking technologies to operate the Platform effectively, maintain your session, remember your preferences, and detect fraudulent or abusive activity. The following categories of cookies are used on the ind186 Platform:
| Cookie Type | Purpose & Retention |
|---|---|
| Strictly Necessary | Essential for core Platform functionality — session management, login state, security tokens, and fraud prevention signals. Cannot be disabled without breaking Platform functionality. Retained for the duration of your session or up to 24 hours. |
| Functional | Remember your account preferences, display language, odds format, and responsible gaming settings. Retained for up to 12 months or until you clear your browser data. |
| Analytical | Collect aggregated, anonymised usage data to help ind186 understand how Members navigate the Platform and identify areas for improvement. No individual user is identified in analytical reports. Retained for up to 24 months. |
| Security & Fraud | Device fingerprinting and behavioural signals used to detect account takeover attempts, bonus abuse patterns, and multi-account activity. Retained for up to 12 months. |
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the Platform. ind186 does not use third-party advertising or retargeting cookies.
ind186 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable law and licensing conditions. The following retention schedule applies:
| Data Category | Retention Period |
|---|---|
| Identity & KYC Data | Minimum 5 years following account closure, as required for AML compliance. May be extended if a regulatory investigation is ongoing. |
| Financial Transaction Records | Minimum 5 years following the date of each transaction, consistent with international AML and CTF record-keeping obligations. |
| Betting & Gaming History | 3 years following account closure, or for the duration of any unresolved dispute, whichever is longer. |
| Customer Support Records | 3 years from the date of each interaction, to support complaint resolution and regulatory audit requirements. |
| Technical & Log Data | 12 months from collection, unless retained longer as evidence in an active security investigation or legal proceeding. |
| Marketing Consent Records | Duration of active consent plus 3 years, to demonstrate compliance with consent requirements if challenged. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.
ind186 implements a comprehensive, layered security programme designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security controls include, but are not limited to:
As a Member of ind186, you hold the following rights in relation to your personal data. These rights apply regardless of your account status — including after account closure. To exercise any right, submit a written request to [email protected] with the subject line "Data Rights Request" and your registered email address. ind186 will respond within 30 calendar days.
Request a copy of all personal data ind186 holds about you, along with information on how it is used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data ind186 holds about you. We will act on verified correction requests within 10 business days.
Request deletion of your personal data where ind186 no longer has a legitimate purpose or legal obligation to retain it. Note that AML-mandated records must be retained regardless of erasure requests.
Request a structured, machine-readable copy of the personal data you provided to ind186, for the purpose of transferring it to another service provider.
Request that ind186 suspend processing of your personal data in specific circumstances — for example, while the accuracy of data you have contested is being verified.
Object to ind186 processing your personal data on the basis of legitimate interests, including profiling for direct marketing purposes. Your objection will be acted upon unless ind186 has a compelling legal basis to continue.
The ind186 Platform is strictly for adults aged 21 and above. ind186 does not knowingly collect personal data from individuals under the age of 21. If ind186 becomes aware that personal data has been submitted by or on behalf of a minor, that data will be deleted immediately and the associated account permanently closed.
Parents and guardians who believe that a minor may have registered an ind186 account, or that a minor's personal data may have been submitted to the Platform without their knowledge, are urged to contact ind186 immediately at [email protected]. ind186 will investigate and act on such reports as a priority within 24 hours of receipt.
The ind186 Platform does not contain links to third-party websites, apps, or services for general browsing purposes. However, in the course of processing payments, you may be redirected temporarily to the secure interface of a bank or e-wallet provider (such as BCA, BRI, GoPay, or DANA) to authenticate a transaction. These third-party interfaces operate under their own privacy policies, which are entirely independent of this Privacy Policy.
ind186 accepts no responsibility for the data practices of third-party payment platforms. We recommend reviewing the privacy policy of any third-party service you interact with during the deposit or withdrawal process.
ind186 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or licensing requirements. When changes are material — such as a change in the categories of personal data collected, a new category of data sharing, or a change in retention periods — ind186 will provide at least 14 days' advance notice by posting a prominent notice on the Platform and, where feasible, notifying active Members via their registered email address.
The version number and effective date displayed in the page header identify the current operative edition of this Privacy Policy. Your continued use of the ind186 Platform following the effective date of any amended version constitutes your acceptance of the updated policy. If you do not agree with any amendment, you may request account closure in accordance with the Terms & Conditions.
For any questions, concerns, or formal complaints relating to this Privacy Policy or ind186's data processing practices, please contact our Data Protection team using the details below. All contact information is provided as plain text only and is not a clickable link.
If you are not satisfied with ind186's response to a privacy complaint, you have the right to escalate your complaint to the data protection supervisory authority in the jurisdiction governing your account, as identified by ind186's international gaming licence. ind186 will provide contact details for the relevant authority upon request.
A summary of the most important things to know about how ind186 handles your personal data as an Indonesian Member.
ind186 has never sold, and will never sell, Member personal data to third-party advertisers, data brokers, or marketing networks. Your data is used exclusively to operate your account and meet our legal obligations.
All personal and financial data transmitted to and stored by ind186 is protected by TLS 1.3 in transit and AES-256 at rest — the same standards used by international financial institutions.
Access, correct, port, or erase your data at any time by emailing [email protected] with subject line "Data Rights Request". ind186 will respond within 30 calendar days — whether your account is active or closed.
If you have opted into marketing communications, you may withdraw that consent at any time via your account settings or by contacting support. Opting out has no effect on your account standing or access to Platform services.
Our FAQ addresses common questions about data, accounts, and security. You can also review our full Terms & Conditions or visit our Responsible Gaming page.